There is a common notion in the Technology world … Microsoft’s tech support costs a lot (many hundred dollars per call). However, once you pay that price … they will do everything possible to get to the bottom of your problem and resolve it.
I believe mine and my company’s level of customer service is at […]
Archive for March, 2006
Customer Service is King
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3 March 2006 at 12:06 pm |
1 Comment
Cool people, Ideas/Work | Tags: Business Startup Entrepreneur customer service
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The right software for the right markets
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2 March 2006 at 2:30 pm |
No Comments
Ideas/Work | Tags: Business product design Entrepreneur market research
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I’d rather make a small software for a big/generic market or a big software for a small/niche market.
The worst position is trying to sell a very small software (small feature-set, small part of the client’s installed software base) to a very small niche market.
I hope any enterprising software developers remember this when they do the […]
I’d rather make a small software for a big/generic market or a big software for a small/niche market.
The worst position is trying to sell a very small software (small feature-set, small part of the client’s installed software base) to a very small niche market.
I hope any enterprising software developers remember this when they do the […]
Ban those PDFs
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2 March 2006 at 11:46 am |
No Comments
Nuisance | Tags: PDF Adobe Nuisance
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Clicking on a link and then realizing that it is a PDF file …. and your computer comes to a grinding halt while Adobe’s Acrobat Reader slooooooooooowly loads up isn’t among my favourite pastimes.
Half the time, it crashes Firefox, and those few times it doesn’t … it’s takes up a good amount of system memory.
Whats […]
Clicking on a link and then realizing that it is a PDF file …. and your computer comes to a grinding halt while Adobe’s Acrobat Reader slooooooooooowly loads up isn’t among my favourite pastimes.
Half the time, it crashes Firefox, and those few times it doesn’t … it’s takes up a good amount of system memory.
Whats […]
